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Moving Into an Apartment in Brazil: Portuguese for the First Check

Use clear, neutral language to describe what you notice and ask how the move-in inspection is handled.

Real Life Portuguese · 7 min read · Updated October 14, 2026

The short answer

Vistoria is an inspection or condition check. Ask when the apartment should be inspected and how you should share notes or photos of an issue.

Ask about the move-in inspection

Lease processes and responsibilities vary by contract and location. Use these phrases to clarify instructions with the property manager; check your agreement for binding terms.

Quando será feita a vistoria?

When will the inspection be done?

Como devo registrar um problema?

How should I document an issue?

Posso enviar fotos por e-mail?

Can I send photos by email?

Describe an existing issue

Describe the location and what you observe without guessing at the cause. A parede (wall), torneira (faucet), and tomada (outlet) are useful words for a basic walkthrough.

If something is not working, say that directly and ask what the next step is. Avoid attempting repairs until you know who is responsible and what the property rules allow.

A torneira está pingando.

The faucet is dripping.

Tem uma rachadura nesta parede.

There is a crack in this wall.

Esta tomada não está funcionando.

This outlet isn’t working.

Confirm keys and utilities

Before finishing the handover, ask how many keys you should receive and whom to contact about a building issue. If you need to set up a utility account, ask which provider details the manager can share.

For ongoing repairs and building communication, use our separate guide to apartment maintenance phrases.

Quantas chaves vou receber?

How many keys will I receive?

Com quem devo falar sobre a manutenção?

Who should I speak with about maintenance?

Onde encontro as informações sobre água e luz?

Where can I find the information about water and electricity?

Put it into practice

Walk through each room, note the location of anything you want to ask about, and request the manager’s process in writing.

Quick practice

Which Portuguese example matches “Who should I speak with about maintenance”?

Choose an answer to check yourself.

Keep practicing with the Real Life Portuguese app

Build on this guide with everyday expressions and native Brazilian audio. Choose iPhone, Android, or the web app.