Ask a Store to Hold an Item for Pickup in Portuguese
Use practical phrases to ask whether an item is available at another branch and how long a reservation will be held.
Real Life Portuguese · 5 min read · Updated October 15, 2026
The short answer
Em estoque means in stock and outra unidade can mean another branch. Give the product name, model, size, or color so the employee can check the right item.
Check availability at this or another branch
Inventory changes quickly. Ask the store to confirm the current availability before you travel to another location.
Este modelo está em estoque nesta unidade?
Is this model in stock at this branch?
Você consegue verificar se há uma unidade na loja do centro?
Can you check whether there is one at the downtown store?
Ask whether the store can reserve it
Reservar is to reserve, and deixar separado means to set aside. Ask whether the store can hold the item and for how long. Reservation rules vary, and a store may ask for a deposit or confirmation.
If the store agrees, confirm the name and phone number it will use. Do not assume a verbal hold lasts beyond the time the employee states.
Vocês conseguem deixar este item separado para eu retirar hoje?
Can you set this item aside for me to pick up today?
Até que horas a reserva fica válida?
Until what time is the reservation valid?
Confirm where and how to collect the item
Ask which branch has the item and whether you should go to the sales counter, pickup desk, or another location. If you receive a confirmation code, repeat it or write it down.
Before leaving, confirm the item is still reserved and whether you need identification or an order number.
Devo retirar na loja ou no balcão de pedidos?
Should I pick it up in the store or at the order counter?
Preciso apresentar algum código para retirar?
Do I need to show a code to pick it up?
Put it into practice
Identify the exact product, confirm the hold period and branch, and ask what you need to collect it.
Quick practice
Which Portuguese example matches “Can you set this item aside for me to pick up today”?
Choose an answer to check yourself.
Keep practicing with the Real Life Portuguese app
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