Order Furniture Delivery in Brazil: Ask About Assembly and Timing
Clarify the delivery address, building access, service inclusions, and current arrival estimate with the store.
Real Life Portuguese · 5 min read · Updated October 15, 2026
The short answer
Entrega is delivery and montagem is assembly. Confirm the date, estimated arrival window, apartment number, and a phone contact for the delivery team. A stated window is an estimate unless the store confirms an exact time.
Confirm the delivery date and address
If your building has an entry desk or service entrance, ask the building manager which procedure applies to deliveries and tell the store what it needs to know.
Qual é a previsão de entrega do sofá?
What is the estimated delivery time for the sofa?
A entrega será feita no apartamento ou na portaria?
Will the delivery be made to the apartment or the front desk?
Ask whether assembly and carrying are included
Confirm whether the service includes carrying the furniture to your unit and assembling it. Stores may offer delivery and assembly separately, so ask what the order includes before the scheduled day.
For large items, check whether the building has size restrictions for its elevator or stairs. Follow the building’s process for reserving common areas.
A montagem está incluída no pedido?
Is assembly included with the order?
A equipe leva o móvel até o apartamento?
Will the crew carry the furniture to the apartment?
Handle a late or changed delivery
If the team is late, ask the store or carrier for a current estimate and the next update time. Keep your order number available so staff can locate the correct delivery.
If you cannot be home, ask what rescheduling options exist and whether another person can receive the furniture. Do not assume the store will leave a large item without confirmation.
Você pode confirmar se a entrega ainda chega hoje?
Could you confirm whether the delivery is still arriving today?
Como posso remarcar a entrega?
How can I reschedule the delivery?
Put it into practice
Confirm timing, apartment access, carrying, assembly, and rescheduling details with the store and building before delivery day.
Quick practice
Which Portuguese example matches “Will the crew carry the furniture to the apartment”?
Choose an answer to check yourself.
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