How to Ask for the Wi-Fi Password in Portuguese
Use a short, polite sequence to request Wi-Fi, confirm the network, and solve a spelling mix-up without switching immediately to English.
Real Life Portuguese · 6 min read · Updated October 14, 2026
The short answer
The simplest question is Qual é a senha do Wi-Fi? (What is the Wi-Fi password?). Start with com licença or boa tarde if you are asking someone at a café, hotel, or reception desk. Adding por favor makes the request courteous, but your tone and timing matter too.
Make a polite Wi-Fi request
You may also hear senha da internet instead of senha do Wi-Fi. If you are in a public place, ask staff rather than another customer so they can tell you which network is intended for guests.
Com licença, qual é a senha do Wi-Fi, por favor?
Excuse me, what is the Wi-Fi password, please?
Vocês têm Wi-Fi para clientes?
Do you have Wi-Fi for customers?
Qual é o nome da rede?
What is the network name?
Confirm the network and spell the password
A password may contain letters, numbers, and symbols. If you are unsure which network to select, ask for its name before entering anything. You can ask someone to repeat a character or show the password on paper or a screen.
At a café or hotel, avoid saying your own private password aloud. The phrases in this guide are for requesting the venue’s guest network details. Follow any instructions displayed by the venue for connecting.
Pode repetir a última letra?
Could you repeat the last letter?
É zero ou a letra O?
Is that zero or the letter O?
Você pode escrever a senha para mim?
Could you write the password down for me?
Explain that the connection is not working
If you cannot connect, say Não estou conseguindo conectar (I can’t seem to connect) or A senha não funcionou (The password did not work). Showing the network name on your device can help the staff see whether you selected the right one.
Keep the explanation specific: say whether the network does not appear, the password is rejected, or the connection drops. You do not need to describe technical details unless the staff member asks.
A rede não aparece no meu celular.
The network is not showing up on my phone.
A senha não funcionou. Pode conferir?
The password didn’t work. Could you check it?
Estou conectado, mas a internet não funciona.
I’m connected, but the internet isn’t working.
Practice the complete exchange
Learn the request and one repair phrase together: ask for the password, select the network, and request clarification if one character is unclear. The same patterns work at a hotel reception desk, a café counter, or a coworking space, with small changes to the greeting.
This everyday micro-conversation complements the larger travel guides on Real Life Portuguese and the teacher-led practice available through I Speak Portuguese. Listen to native audio for the rhythm of com licença and pode repetir, then rehearse the exchange with a partner.
Boa tarde. Qual é a senha do Wi-Fi?
Good afternoon. What is the Wi-Fi password?
É a rede Café Centro?
Is it the Café Centro network?
Obrigado pela ajuda!
Thanks for your help! (speaker: man)
Put it into practice
Practice the request, a spelling question, and one way to explain a connection problem. You will be ready for the full exchange even if the first password entry fails.
Quick practice
Which Portuguese example matches “Thanks for your help! (speaker: man)”?
Choose an answer to check yourself.
Keep practicing with the Real Life Portuguese app
Build on this guide with everyday expressions and native Brazilian audio. Choose iPhone, Android, or the web app.